Basic Training/Coaching Options included with the PURCHASE of WorkCenter:

1. Quick Start Reference Guide
2. Help Manual
3. Flash Videos
4. FAQs (Frequently Asked Questions)
5. PDF flyer explaining interactive marketing libraries and Action Plans
6. vForms WorkCenter Website Forum
7. Website information
8. What's new in WorkCenter: link inside WorkCenter under TRAINING CENTER TAB

Training or personal coaching above and beyond the Basic Training/Coaching Options described above are subject to the following terms and considerations:

Purchase Personal Coaching/Training Contracts: - Live Person Contact (Priority Queue) - One on One

*If you purchase a Coaching/Training contract the same day that you purchase WorkCenter, you can save 10% off the support plans below.

•  Unlimited 12 month Email Training/Coaching/Support $300.00

•  Rapid response via priority queuing telephone log system - call back estimated 15 minutes

•  Incident call: $59 for up to 10 minutes, $5 per minute in excess of 10 minutes. Credit card authorized for $100 minimum - settled for actual service fee

•  Pre-Paid Coaching/Training/Support Contracts:
A. Minimum call 3/10 hour or 18 minutes - Calls then billed in 6 minute increments or 1/10th of an hour
B. Contracts good for one year from the date of purchase
C. No refunds granted on unused time or purchase of contracts

•  Caller will be issued a SUPPORT CONTRACT ID NUMBER - leave this number when calling in for priority queuing